Shipping Information

Delivery 

All items are shipped from Windsor, Ontario.

Shipping Rates

Shipping rates are calculated at checkout based on your address and chosen shipping method. International shipping charges do not include the destination country’s duty, tax or customs fees - Arts & Cherry is not responsible for any of those extra fees listed. 

Delivery Time Estimates

Please keep in mind that the delivery times given are estimates. The actual delivery time may vary. 

Order Processing Time 

Most prints take 10 business days to prepare for shipment. You will receive a confirmation email when your print is ready to ship.

Lost or Damaged Items

All shipments sent out are insured by our shipping providers. If your items arrive damaged or are lost in transit please email us and we will investigate your specific situation and ensure to work towards an appropriate solution. 

We post all deliveries to the address you provide to us, so please double check your order confirmation email to ensure that the address is correct. Arts & Cherry accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers. 

If there are any issue with your order please contact us within 3 business days from receiving your order or the “order delivered” notification. Failure to do so will result in us not being able to replace or refund your order via the shipment insurance policy.